Last updated January 11, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.
To return an item, please email customer service at [email protected]. Once return is authorized, bring the item back to our store at 32 Viewmount Ave. or ship the item to us. (shipping is paid by customer)
Butter Bikes
Attn: Returns
32 Viewmount Ave.
Toronto, Ontario M6B1T4
Canada
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
6479905822